Zip Code: 49078

When it snows, you know where the Kalamazoo area residents are headed – to the slopes at Bittersweet Ski Resort in Otsego, MI.

But if the fluffy white stuff isn’t in your future because of an appliance repair emergency – you come to us!

Diamond Factory Service (formerly Whirlpool Factory Service) has proudly served the Kalamazoo area for over 50 years. Over that time, residents of Otsego, MI have come to depend on our factory trained professionals to work on many household appliances such as your refrigerator (including the freezer and ice maker), washer and dryer, stove, dishwasher, disposal, compactor and microwave. We also service all major brands including:

If your dishwasher is leaking, your fridge has stopped running or your dryer won’t dry - time is of the essence to get these valued possessions back in working order. We understand that and are committed to serving you with the utmost speed and precision to get you back on your feet as soon as possible. Don’t let your appliance repair emergency interrupt your life - contact Diamond Factory Service for fast, friendly and dependable service today!

Here’s why to choose Diamond Factory Service for your appliance repairs:

Experience: We've been in business for more than 40 years and our technicians have an average of 10 years of experience.
Training: Technicians receive specific training in every aspect of appliance repair.
Guarantee:90 day parts and labor guarantee.
Honest Assessment:Our team will give you the facts so you can make an educated choice to repair the appliance or move on to a new appliance.
Technician Screening:Potential employees must pass a drug screen and background check. Once hired, team members can be identified by the Diamond Factory Service uniform.

Contact us today at 877-751-3600 (Chicago Metro) or 877-748-5150 (Southwestern Michigan & Northwestern Indiana) for washer service and repair or schedule an appointment online quickly and easily. Online Scheduling